Paris Saint-Germain (PSG), one of the worldโs most iconic football clubs, and Matchain, a pioneering blockchain platform specializing in AI and decentralized identity (DID) solutions, proudly announce the launch of the Joint Innovations Studio (JIS). This one-of-a-kind collaboration is designed to transform PSGโs digital ecosystem, leveraging cutting-edge blockchain, AI, and decentralized technologies to create secure, … Continued
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Pets at Home has adopted Microsoft Copilot Studio in order to improve its AI agents and customer experience.
Pets at Home is a UK-based leader in pet care and has pioneered the integration of artificial intelligent (AI) into its operations. It does this by adopting Microsoft Copilot Studios. According to news.microsoft.com, this strategic move aims at improving its operational efficiency and boosting the customer experience.
AI Agents for Operational Support
Pets at Home, a company that specializes in pet care products and services, has created a platform using Microsoft Azure to consolidate data from all of its operations. Microsoft Copilot Studio, which introduces AI to the company, allows it to create AI agents for different business areas. This initiative is in line with Microsoft's announcement of the ability to create autonomous agents that aim to improve the capabilities of teams in the sales, service and finance sectors.
Pets at Home used early access to the features for building AI agents to create a specific AI agent to help its retail fraud detection teams identify suspicious transactions. In the future, Pets at Home plans to deploy additional AI agents in order to assist colleagues across departments.
Transforming the Customer Experience
Pets at Home's adoption of AI is a part of a larger strategy to integrate AI across all departments. The veterinary staff, for example, can save time by reducing administrative tasks. This allows them to spend more time with patients. By unifying data across different operations, the company hopes to enhance customer service by providing a seamless experience.
Pets at Home, with its 8 million customers in the Pets Club as well as 10 million pets has been using machine learning and AI algorithms for optimal customer engagement. This helps employees to provide customers with personalized information about their pets' needs, based on the life stage and purchase history.
Future Prospects
Pets at Home's innovative AI use is expected to help its customers make informed decisions about their pets whether they are in-store, on the internet, or at veterinary clinics. This AI integration is a major step in the company's quest to revolutionize pet care by leveraging cutting edge technology.
Saga, the Layer 1 blockchain protocol to launch Layer 1s, today announced its Mainnet 2.0, setting the stage for a fundamental transformation in how the blockchain industry approaches liquidity. The growing number of independent blockchains has created unprecedented challenges for liquidity management and cross-chain operations. This major upgrade lays the foundation for the Q1 2025 … Continued
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The inaugural WOW (War of Whales) Trading Competition, hosted by BloFin, has officially concluded, marking a historic moment in cryptocurrency trading. This global event, which attracted over 218,146 participants from around the globe, demonstrated the trading community’s growing influence and competitive spirit. The competition saw 434 teams battling it out for their share of the … Continued
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VANA has been successfully listed on Binance today, following its 62nd Launchpool. During the event, users had the opportunity to receive a VANA airdrop from a 4.8M VANA pool by locking BNB and FDUSD. About Binance Launchpool Binance Launchpool allows users to earn new tokens by locking their assets, such as BNB or FDUSD, without … Continued
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HTX, a leading global crypto exchange, made its presence as a sponsor at Bitcoin MENA 2024 in Abu Dhabi, held on December 9-10 (UTC). As the inaugural major global cryptocurrency event in the Middle East and North Africa (MENA) region, the summit attracted many prominent figures, including Eric Trump, the second son of President-elect Donald … Continued
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